EA, in response to it’s SimCity game that has been riddled with issues since it’s release earlier this week, today promised to try and ease over your anger with a free game. Here’s what Lucy Bradshaw, GM of Maxis, had to say.
[…] to get us back in your good graces, we’re going to offer you a free PC download game from the EA portfolio. On March 18, SimCity players who have activated their game will receive an email telling them how to redeem their free game.
But what really happened? Was it a bug in the game’s coding? Did someone forget to flip on a server switch? The answer’s a bit more upsetting..
So what went wrong? The short answer is: a lot more people logged on than we expected. More people played and played in ways we never saw in the beta.
OK, we agree, that was dumb, but we are committed to fixing it. In the last 48 hours we increased server capacity by 120 percent. It’s working – the number of people who have gotten in and built cities has improved dramatically. The number of disrupted experiences has dropped by roughly 80 percent.
So, it boils down to EA releasing a new title in their record-breaking Sims series, without planning ahead for the amount of users it could possibly bring in.
If you were an affected user, what do you think about this? Does a free game make everything alright or do you feel like EA should do more? Sound off in the comments!
via: EA News